The Base Station is designed to prompt you with light and sound if your child needs your help to sleep better. They may be uncomfortable, their sleep environment is poor, or monitoring may be interrupted.
This article includes an explanation of the three ways prompts are delivered to you, a summary of each prompt (lavender, yellow, blue), and links to additional articles should you need more detail.
|
|
|
|
How prompts are delivered. The Owlet Dream Ecosystem is designed to notify you in three different ways that your child needs you. A Dream Sock will send a base station prompt, push notifications, and show an in-app prompt if your baby needs you. The Owlet Cam will send a push notification or show an in-app prompt only.
Push Notifications are sent to your device to let you know if your child needs you or if the sock is unable to properly monitor their sleep session. You may also receive a push notification if your Owlet Cam has detected your child’s sleep environment as uncomfortable, or if crying or motion is detected.
In App prompts are shown as a full screen card while in the app. This prompt would show if you’re currently in the app, or launch the app during an event. These prompts let you know if your child needs you or if the sock is unable to properly monitor their sleep session. You may also receive an in-app prompt if your Owlet Cam has detected your child’s sleep environment as uncomfortable.
There are 3 different Base Station prompt types: Yellow, Blue, and Lavender.
|
|
Flashing Lavender |
What happened?
Based on our algorithms, we determined that your child is not sleeping well and may need your help to return to sleep. Dream Sock's algorithm creates a unique baseline for your baby, taking into account their heart rate, oxygen level, wakings, and movement. If there is a significant deviation from this baseline, Dream Sock will send a real-time "sleep assist" prompt to check on your baby.
The prompt was probably caused by one of the following:
Significant crying or movingWhen a child is crying or moving for long periods of time it can impact their sleep quality. |
|
|
|
|
DiscomfortIf your child is uncomfortable it can lead to poor sleep quality. Sleep indicators, such as heart rate and oxygen, are continually monitored and will trigger a lavender prompt if they deviate from your child’s unique baseline. |
|
|
|
|
Environment (Cam Only)If the room is too hot, too cold, too humid, or too dry. |
What should I do?
When receiving a lavender prompt, the very first thing you should do is check on your child and see if they are sleeping soundly. Then use the dream app sleep indicators to see how you can assess how to improve their quality of sleep.
|
|
Flashing Yellow |
What Happened?
Based on our algorithms, we determined that the sock has fallen off, shifted, or is improperly placed.
What should I do?
Snooze the prompt. You’ll then have 1 min to re-secure the sock. Make sure the correct sock is on the correct foot. Visit here for instructions on how to snooze prompts.
For more details on the common causes of yellow prompts and how to address them, please visit this article.
|
|
Flashing Blue |
What Happened?
Based on our algorithms, we determined that the sock is out of range, out of battery, or the signal is being blocked.
What should I do?
Snooze the prompt and check that your Sock is connected to Wi-Fi and that you are within range of the Base Station. Visit here for instructions on how to snooze prompts.
For more details on the common causes of blue prompts and how to address them, please visit this article. Note: Your body can also block the Sock's signal. If your Sock is out of battery return it to the Base Station.