Guides and User Manuals

Guides and User Manual

• Owlet Smart Sock User Manual

First Time Setup of the Smart Sock

• Pairing Your New Sock
• Router Compatibility

Smart Sock Fabric Sock and Sensor

• Step 1: Select a Size
• Step 2: Insert Sock Sensor
• Step 3: Choose Which Foot
• Step 4: Position the Sock
• Step 5: Check the Fit
• Examples of Poor Sock Fit
• See all 11 articles

Smart Sock Notifications

• Blue Notifications
• Red Notifications
• Yellow Notifications

Base Station and Notifications

• Turning On/Off & Dimming
• Base Station Color Solid White
• Blinking & Slow Pulsing Green
• Flashing Blue Base Station
• Flashing Yellow Base Station
• Flashing Red Base Station
• See all 7 articles

Owlet App FAQ & Troubleshooting

• Tracking Baby's Heart Rate
• Owlet History (Formerly Connected Care)
• Oxygen Level
• Movement Detection

FAQ & Additional Use Tips

• Owlet Smart Sock FAQs
• Using the Owlet Smart Sock Without WiFi
• Can My Spouse or Caretaker See My Baby's Data Without Having to Use My Phone?
• Can the Smart Sock Cause a Burn on my Baby’s Foot?
• Differences Between the Owlet Smart Sock and a Medical Monitor

Refunds and Returns

First Time Setup

• Owlet User Manual
• Cannot See the Owlet WiFi During Setup

Fabric Sock & Sensor Troubleshooting

• Reset/Turn Off The Smart Sock
• Check the Fit
• Examples of Poor Sock Fit
• Pairing Your New Sock

Base Station Troubleshooting

• Base Station Won’t Connect to WiFi
• Base Station Won’t Register
• Base Station Is Giving a Yellow Notification (Flashing Light/Song) During The Setup Process
• Test the Notifications on the Base Station
• Reset Wireless Network Credentials
• Adjust Notification Sensitivity
• See all 7 articles

Notifications

• The Base Station Is Giving a Yellow Notification (Flashing Light/Song)
• The Base Station is Giving a Blue Notification (Flashing Light/Song)
• The Base Station Is Giving a Red Notification (Flashing Light/Notification Sounding)
• How do I Prevent False Notifications?
• Seeing Wiggling Feet Instead of Readings
• The Base Station Is Disconnected From The Internet

Device Connectivity

• Router Compatibility
• What If My Internet Goes Out?
• What If My Phone Stops Working?
• What If There Is a Server Outage?
• How Do I Connect the Owlet Base Station to a WiFi network?
• How Do I Reconnect My Smart Sock to the Base Station?
• See all 9 articles

Battery and Charging

• How Do I Store the Smart Sock
• Do I Need to Keep the Base Station Plugged In When Not in Use?
• Do I Need to Keep the Smart Sock Plugged in When Not in Use?
• How Long Does the Smart Sock Battery Last?
• If The Smart Sock Battery Dies, Will My Base Station Still Notify Me?
• Is There a Battery Option on the Base Station?

Understanding Your Monitor

• What Do Heart Rate and Oxygen Levels Mean? How Are They Measured?
• What Does The Base Station Look Like During Normal Use?

App Troubleshooting

• Check Your Operating System (iOS Devices)
• Updating Your iOS Device
• Updating Your iOS Device through iTunes
• Download the app on iPad/iPod
• Verify Phone and Base Station are on the Same WiFi Network
• Email Feedback from Inside the App
• See all 19 articles

Owlet Cam

Cam Setup & Guides

• Owlet Cam User Manual
• Owlet Cam App Setup and Wall Mounting Video
• Cable Guards
• Cam Product Spec & Additional Information
• Owlet Cam Setup Error OC01

Cam Troubleshooting

• Can I add the Smart Sock to the "New Owlet" app?
• Can I stream the Cam video on two different smartphones?
• How do I turn on background audio for the Cam?
• How do I turn off the light on the front of the Cam?
• How do I add another WiFi network with my Cam?
• Cam Status Light
• See all 11 articles

Dream Lab

Sickness

• My baby has become sick in the middle of sleep learning. What do I do?

Getting Started Questions

• My baby seems too young to do without the swaddle as she still has a startle reflex. Should I still unswaddle her?
• After a couple of days of working on sleep, we thought we were in the home stretch--our baby was going down with little or no crying, and if she woke she put herself back to sleep fairly quickly. Then she suddenly starting waking at night again. She’s not
• My baby just started crawling (or rolling, standing or walking), and now she won’t nap - and she’s waking early. Help!
• I think my baby is cutting a tooth. How should I handle this?

Poop Problems

• What if my baby leaks through her diaper?
• My baby pooped after I put him down - can I change him?

Vomiting

• What do I do if my baby vomits?

Dream Lab Frequently Ask Questions

• Dream Lab

Refunds & Returns

Refunds and Returns

• 45-Night Return Policy
• Instructions