Please Note: Owlet products work with dual-band routers (2.4GHz and 5.0 GHz).
- For setup, both your Owlet device and phone or tablet need to be connected on 2.4GHz
- Please perform set-up within 10 feet of your router
- After setup you may move your phone or tablet back to 5GHz
Download the Owlet Dream App from the iOS App Store or Google Play Store (available for USA & Canada only). Please reference this guide to identify the App compatible with your Owlet product(s) and smartphone platform.
- Open the Owlet Dream App, select “Join” and create an account.
- Follow the prompts in the App. Select the region where the product was purchased.
- You will receive an email from ‘noreply@owletcare.com’ that requires you to confirm the email in the link that was sent.
- If you don’t see the email, check your spam/junk folders
- You will receive an email from ‘noreply@owletcare.com’ that requires you to confirm the email in the link that was sent.
- Add a child Profile
- Each child profile can have 1 Owlet Cam and 1 Sock assigned to it.
- Select add Device & then Sock.
- Plug the Base into the wall. The Base station should start glowing white. (Power strips and extension cables are not recommended.)
- Follow the directions in the App to connect to WiFi. Confirm WiFi is connected by checking WiFi light on the bottom of the Base is illuminated.
- Android: Select the available Owlet device
- iOS: On your device, open the Wi-Fi menu and connect to the available Owlet device
- You should then be redirected back to the Owlet App.
- If you see the following error, please select ok and continue.
- Select your home Wi-Fi and enter the password.
- This must be set up on a 2.4GHz network
- If you are unable to connect to Wi-Fi using the App, click here and follow the instructions.
- Press and hold the Base station until it beeps twice to register.
- If you see “Can’t find device…”, please try again. If unsuccessful, verify the Wi-Fi indicator light is on under the Base station. If not, please click here and perform the steps.
- If you see “Can’t find device…”, please try again. If unsuccessful, verify the Wi-Fi indicator light is on under the Base station. If not, please click here and perform the steps.
- Place the Sensor on the Base Charging Port to pair.
- If the App shows "Sock Pairing Failed"
- Please do the following:
- Turn the Base station over and make sure the Sock & Wi-Fi indicator lights are both green. If so….
- If both lights are green, force quit the App. (do not skip this step)
- Open the App & select the Account tab.
- Then select Dream Sock under My Owlet Devices.
- Assign the Sock to the baby profile you created in step 4.
- Please do the following:
- If the App shows "Sock Pairing Failed"
- If an update is available to the firmware for the Sensor and Base station it will show and start now
- Do not remove the Sensor from the Base or unplug the Base during the update. In general, this should take 10 -15 minutes.
- Read through the Important Safety Information
- When the Update is complete the Sock Tutorial will show 3 articles. You must scroll down and read the content to advance when first setting up your Sock. The 3 articles are listed below.