Router Network Settings

If you are experiencing any network connectivity issues, diagnose and troubleshoot the issues with our support partner RouteThis Helps. Check out their WiFi Dream Sock Self Help Tool to learn more.  

A router firewall may have high security or parental controls configured, which may block required network ports for the Owlet Device.

The following networks ports should be opened/whitelisted on your router:

  • 80
  • 443
  • 53
  • 55055
  • 55056

Check the user manual for your router to verify the instructions for configuring firewalls. You may need to contact your internet service provider for assistance.