Can't log in? Don't stress too much, let's get you a new password.
First, let's make sure you get the email from us for this:
Login to your email account and add <firstname.lastname@example.org> as a contact - hopefully ensuring the password reset message will not end up in spam.
Once you've done that, you're ready to reset your password.
1. On the login page of the Owlet app, select 'Forgot Your Password'.
2. Enter your email address and click 'Reset'.
3. Check your email for a reset code, (also check spam or junk mail if it's not found).
4. Return to the app and enter that code by clicking on the 'Enter Code' button.
If that code didn't work, or it told you something like "Invalid Token" you can go back to the email you got from us and there will be a link right under the code you received. It will say "You can also click here and follow the reset directions: Reset Your Password"
When you press that link you should be taken right to the page to enter your new password.
Have more questions? Contact us!