Cam 2 Error Codes

While setting up your Cam 2, did you get an error?

Please Note: Owlet products work with dual-band routers (2.4GHz and 5.0 GHz).

  1. For setup, both your Owlet device and phone or tablet need to be connected on 2.4GHz
  2. Please perform set-up within 10 feet of your router
  3. After setup you may move your phone or tablet back to 5GHz
  4. On some (newer) routers, having a special character in the network name or WiFi password can cause connectivity issues

OC 20

If you see this error, take a look at the behavior of the LED on the Owlet Cam.

  • Is it blinking BLUE? Check the following:
    • Make sure the Wi-Fi network name and password are entered correctly.
    • Make sure your mobile device and Cam are both connected to the same Wi-Fi.  
    • Make sure your Wi-Fi network is 2.4 GHZ. Cam 2 does not currently support 5 GHZ.
  • Is it a solid BLUE
    • Confirm that you selected Cam 2 at the beginning of the setup process, and please try again. 



OC 21, OC22, OC 23,  OC 24, OC 25

If you see any of these errors, your Cam 2 experienced an error during the setup process so you will need to try setting it up again. If you repeatedly see this error, please contact Customer Support for additional assistance.