Cam 2 Error Codes

While setting up your Cam 2, did you get an error?

 

OC 20

If you see this error, take a look at the behavior of the LED on the Owlet Cam.

  • Is it blinking BLUE? Check the following:
    • Make sure the Wi-Fi network name and password are entered correctly.
    • Make sure your mobile device and Cam are both connected to the same Wi-Fi.  
    • Make sure your Wi-Fi network is 2.4 GHZ. Cam 2 does not currently support 5 GHZ.
  • Is it a solid BLUE
    • Confirm that you selected Cam 2 at the beginning of the setup process, and please try again. 

Error_Code_OC20.png

 

OC 21, OC22, OC 23,  OC 24, OC 25

If you see any of these errors, your Cam 2 experienced an error during the setup process so you will need to try setting it up again. If you repeatedly see this error, please contact Customer Support for additional assistance. 

 

Error_Code_OC22.png