App Setup and Readings Syncing

How do I connect the Owlet Smart Thermometer to my phone?

To get started, open the Owlet Dream App and follow the in-app instructions. Additional details are located below, and a full walkthrough is located here.

  1. Select Smart Thermometer from the device list, follow the on-screen instructions and click Next.
  2. Keep the Smart Thermometer within 10 ft (3m) of your phone.  Make sure Bluetooth is enabled in your phone's settings.  When prompted, allow Owlet Dream to find Bluetooth devices.  If disallowed, you will not be able to connect your Smart Thermometer to the Dream App.
  3. Once connected, continue to view the instructions on how to take a temperature measurement.

How do I troubleshoot thermometer pairing issues? 

If the app can’t find the thermometer, it shows a “We couldn’t find your thermometer” screen with a checklist: 

  1. Thermometer is turned on
  2. Bluetooth is enabled on the phone
  3. The Dream app has Bluetooth permission in the phone’s settings
  4. Thermometer is within 10 ft (3 m). 

You can tap Try Again or Contact Support. If Bluetooth permission is denied, the app explains that the thermometer still works but readings won’t sync, and offers Open Settings or Skip for Now. When you comes back to the app, it checks the permission again and keeps connecting automatically. If the path to Try Again keeps failing, Contact Support. If you turn phone Bluetooth off and back on, the thermometer Bluetooth reconnects automatically.

How long does it take to connect the thermometer to my phone?

The Bluetooth connection may take up to 10 seconds, but is typically faster. If the connection does not happen within 10 seconds, the setup instructions in the app will guide you on what to do next.

How do I track temperature readings and trends using the app?

Pair the Owlet Smart Thermometer with the free Owlet Dream App on your phone via Bluetooth. After a 1-second forehead check, the reading syncs to the app automatically, with no manual entry or paper logs needed. If you have multiple child profiles, you can choose which one to assign the reading to. If you have just one, the reading is assigned to that profile automatically. You can then view your child’s temperature history over time.

With any child profile(s), does the thermometer appear under the child profile like Sock and Cam?

No, the thermometer device is not assigned to a specific child profile, unlike Sock and Cam.

How long do readings stay in the app?

A reading that hasn’t been assigned to a child stays in the app for up to 24 hours, and the app prompts you to assign it when you open Activity. Once assigned, readings appear in your child’s Activity feed and temperature history for up to 30 days (after 30 days, the data is not deleted; it’s just not shown in the app). The thermometer itself keeps your last 32 readings.

How do I delete a reading?

In your child’s temperature history, tap Edit, tap the trash icon next to the reading, and confirm. Editing a reading’s value isn’t available yet.  Additional instructions are found in the Owlet Thermometer Setup Guide.

Can I add a reading manually?

Yes. In Activity, tap +, select Temperature, set the time and temperature, and save. Manual entries show a slightly different icon than readings from the thermometer.

Does the thermometer need to point at a specific surface to take temperature? 

No, but the measurement specifications are 0-1 inches from the forehead. 
Specifically for the Hi and Lo error codes described below, you could "point the thermometer at a surface that feels room temperature" or something. If you continue to get the "Hi" error code, then the error is most likely due to a device malfunction, not user error. 

What does the red line on the temperature graph mean?

The red line is placed at 100.4°F and there is an option to click to read more info:

What happens if I take a reading when my phone isn’t nearby?

The Owlet Smart Thermometer stores up to 32 readings offline. Stored readings sync automatically the next time the Owlet Dream App opens with the thermometer in range. You can manually enter a temperature value if the measurement occurs when your phone is not within Bluetooth range.

Why isn’t my reading showing up in the app?

  • Keep your phone within about 10 feet of the thermometer, in line of sight. (IFU)
  • Move away from things that can interfere, such as microwaves, Wi-Fi routers, and other Bluetooth devices. (IFU)
  • Replace the batteries if the low-battery symbol shows. (IFU)
  • Readings taken while the app couldn’t connect stay on the thermometer and sync the next time the app opens. (Foundational Messaging V3)
  • Make sure Bluetooth is on and the Owlet Dream App is open. Don’t force-close the app, because that stops it from listening for readings in the background. (Product; PRD)

How do I verify if my thermometer will still pair with the app? 

In settings, under Devices, tap on the thermometer device, there are one of two views you can see: path 1 if Bluetooth is connected and path 2 if Bluetooth is not connected.