Owlet was founded to help keep babies safe, and that purpose continues to guide our work. Our replacement cable guard system is an L-shaped, ASTM-compliant, features an enclosed design, and reduces safety risks if the guard becomes detached from the wall.
Please remember: No cables of any kind should be located within 3 feet of the crib unless they are covered and securely attached to the wall.
Why we're asking you to complete a safety check
Loose or exposed cords within 3 feet of a crib are a real strangulation risk. To help keep every baby safe, the safety check is required for all Owlet camera users, which covers every camera on your account. It only takes a few minutes, and it helps make sure your camera is set up safely.
What the safety check asks
1. Where is your camera placed?
Choose the option that matches your setup:
- Mounted on wall
- Position on surface (dresser, nightstand, or shelf)
- Dream Sight Camera Floor Stand
- Other (non-Owlet mount)
2. Is any cable within 3 feet of the crib exposed?
Based on your setup, we'll ask you to confirm:
- Wall mounting: All cable within 3 feet of the crib has a cable guard on it, and you've gently tugged each guard to confirm it's securely attached to the wall.
- Surface mounting: All cable is more than 3 feet from the crib.
- Dream Sight Floor Stand: All cable within 3 feet of the crib has a cable guard on it.
- Other (non-Owlet mount): All cable is more than 3 feet from the crib.
What happens next
- If your cables are secure
- Nice job! We'll still send you our new cable guards at no cost to you for an extra layer of safety and peace of mind.
- Nice job! We'll still send you our new cable guards at no cost to you for an extra layer of safety and peace of mind.
- If a cable is exposed
- We'll walk you through getting the cord more than 3 feet from the crib, and we'll send you our new cable guards at no cost to help keep cords out of reach.
- Shipping your free cable guards
- If you'd like the free replacement cable guard system, we'll ask for your shipping information at the end of the check. Check your shipping confirmation email for tracking once your order is on its way.
Need to finish later?
If you need to step away, tap "Finish later." A "Confirm your setup" card will appear on your home screen so you can resume your safety check whenever you're ready.
What if I have more than one camera on my account?
The safety check will automatically guide you through each camera linked to your Owlet account. Once you've completed the safety check for one camera, you'll be prompted to repeat the process for any additional cameras.
What if I already redeemed my free cable guard?
Each camera is eligible for one new cable guard at no cost to you. If yours has already been redeemed, the app will let you know, and you can order another from our store.
In the meantime, move any exposed cord more than 3 feet from your baby's crib or sleep space to help prevent the risk of strangulation.
After you order your cable guards
Once your order is placed, your in-app Setup summary will show your cable guards as "On the way." While you wait, if your setup is already secure, please don't remove your existing cable guards. Keep all exposed cords more than 3 feet from your baby's crib.