OC01 - RED/BLUE blinking lights
- Wifi password or SSID incorrect (31 Characters Max).
- Phone is NOT on 2.4 GHz. Go here for for OC01 troubleshooting.
OC01 - Solid BLUE
- LAN search failed
- Cam couldn't find the app through the router. Please do not close app during setup.
- User network settings preventing devices from communicating with each other. This is usually blocked with guest networks.
- If user has one wifi name for 2.4 and 5GHz then user will need to split them for set up.
OC02
- App unable to connect to camera. Please reach out to customer service at Contact@owletcare.com for further assistance.
OC03-OC14
- Please reach out to customer service at Contact@owletcare.com for further assistance.
OC15
- Make sure power cable is firmly secured at both ends. Perform a hard reset by holding the small circular button on the back of the Cam until you hear "resetting".