How to re-download the iOS Care App? (not in the app store)

IMPORTANT-- For US  and Canada users only: if you already downloaded the Owlet Care app on your Apple device, you are not affected. 

With the removal of the Owlet Care App in the Apple App Store, it is not recommended to change your App Store region, as your Owlet products are connected to the region it was purchased in. For example, devices purchased in Australia need to use the Care App available in Australia.

If you previously downloaded the Owlet Care App using your Apple ID, it is possible to re-download it. Please follow the steps below to re-download the Care App onto your iOS device. 

Please note: the Apple ID originally used to download the Owlet Care app is required to redownload this app.

  1. Open the App Store app .
  2. Tap the My Account button or your profile picture at the top right, then tap Purchased.
    If you use Family Sharing, tap My Purchases.
  3. Tap Not on this iPhone.
  4. Find the Owlet Care App Care_App.webp, then tap the download button the Redownload button.