Order Shipping and Delivery

Owlet works with various partners worldwide to ensure a smooth delivery experience for our customers.  

USA and Canada

  • Purchases: If you purchased your product directly from Owlet, your tracking and delivery information will have been emailed to you.  Using that information, you can view shipping updates and the current delivery status.  If you purchased through one of our retail partners, please contact them with any shipping questions.  If you have additional questions or concerns, please chat with our Customer Service department.
  • Warranties: Shipping and tracking details are emailed once the order has been submitted.  Please use that tracking information to verify the status of your package.  If you have additional questions, please chat with our Customer Service department. 

Outside USA and Canada

  • Purchases: Please consult the original place of purchase.  If you have additional questions or concerns, please work with our local partner.  Please find your country here and use the contact information listed under Order Support if you have questions regarding your package.
  • Warranties: Once your warranty order has been submitted, a local Owlet partner will fulfill the order. Please find your country here and use the contact information listed under Order Support if you have questions regarding your package.