Germany Contact Details

TECHNICAL SUPPORT

• Chat
  • Please click the “Help" button on the bottom right of this page.
  • Our chatbot, Owlie, is available 24/7
  • Customer Care Specialists are available:
    • Monday through Friday: 12pm - 6am CEST/CET
    • Saturday and Sunday: Closed

ORDER SUPPORT

• Returns
  • You can easily create your return yourself using our returns portal here (owletcare.de orders only)
  • You can find our return conditions here
• Email
  • Please include your name, order number and the reason for contacting us
  • Germany: Please email service@kleinundmore.de 
  • Austria: Please email  service.at@kleinundmore.de
  • We will reply you within 1-3 business days
• Phone
  • Please have your order number ready
  • Service times: Monday - Friday from 8 a.m. to 8 p.m., Saturday from 8 a.m. to 6 p.m
  • Germany: 0800 0703010
  • Austria: 0800 070082