Germany Contact Details

TECHNICAL SUPPORT

• Chat
  • Please click the “Help" button on the bottom right of this page.
  • Our chatbot, Owlie, is available 24/7
  • Customer Care Specialists are available:
    • Monday through Friday: 12:00 - 06:00 CEST/CET
    • Saturday and Sunday: Closed

ORDER SUPPORT

• Returns
  • You can easily create your return yourself using our returns portal here (owletcare.de orders only)
  • You can find our return conditions here
• Email
  • Please include your name, order number and the reason for contacting us
  • Germany: Please email service@kleinundmore.de 
  • Austria: Please email service.at@kleinundmore.de
  • We will reply you within 1-3 business days
• Phone
  • Please have your order number ready
  • Service times: Monday - Friday from 08:00 - 20:00, Saturday from 08:00 - 18;00
  • Telephone: +49 711 7252304380