Smart Sock 3 Notifications: Knowing if Something's Wrong

Getting a notification

The Base Station is designed to notify you with light and sound if your child’s readings are out of the normal range or if monitoring is interrupted. 

There are 3 different Base Station notification types: Yellow, Blue, and Red.

All_the_Base_Station_Colors_Yellow.png   All_the_Base_Station_Colors_Blue.png   All_the_Base_Station_Colors_Red.png


All_the_Base_Station_Colors_Yellow.png  Flashing Yellow

What Happened?

Sock has fallen off, shifted, or is improperly placed.


What should I do?

Snooze the notification. You'll then have 1 minute to re-secure the sock. Make sure the correct sock is on the correct foot. 



All_the_Base_Station_Colors_Blue.png Flashing Blue

What happened?

Sock out of range, out of battery, or the signal is being blocked.


What should I do?

Snooze the notification and check that your Sock is connected to Wi-Fi and that you are within range of the Base Station.

Note: Your body can also block the Sock's signal. If your Sock is out of battery return it to the Base Station.



All_the_Base_Station_Colors_Red.png  Flashing Red

What happened?

Heart rate or oxygen level have left preset zones.

Notifications_Knowing_what_s_going_on_Lungs.png Low Oxygen

  Child’s oxygen has dropped below 80%


Notifications_Knowing_what_s_going_on_Heart.png Low Heart Rate

  Child’s heart rate goes below 60 BPM when oxygen is also below 85%


Notifications_Knowing_what_s_going_on_Heart.png High Heart Rate

  Child’s heart rate goes above 220 BPM


What should I do?

When receiving a red notification, the very first thing you should do is check on your baby and see if they are okay.

Reference this article for more specific guidelines on how to check on baby.


If it was not an emergency, it was probably caused by one of the following:

     Notifications_Knowing_what_s_going_on_FeedingBurping.png Feeding/burping

When Baby is feeding, oxygen naturally decreases and heart rate naturally rises.


     Notifications_Knowing_what_s_going_on_Illness.png Illness

Red notifications can be more frequent when a baby is sick or congested.


     Notifications_Knowing_what_s_going_on_PeriodicBreathing.png Periodic Breathing

It is common for newborns to occasionally hold their breath for up to 10 seconds. This is called periodic breathing.


     Notifications_Knowing_what_s_going_on_CryingMoving.png Crying or moving

Sometimes Baby’s readings can naturally change when crying or moving a lot.


     Notifications_Knowing_what_s_going_on_SockPlacement.png Sock placement

Sometimes the Sock can be close enough to get a reading, but still too loose, causing faint readings.


     Notifications_Knowing_what_s_going_on_ElevationColdFeet.png Elevation or cold feet

High elevation or cold feet can make red notifications more frequent.



Note: It is not uncommon for infants to have lower oxygen level while breastfeeding or bottle feeding. As a result, if you monitor while feeding you may get red notifications.


Snoozing a notification

When you get a notification you can snooze the sound for 60 seconds with a short press on the Base Station or in the app. After 60 seconds, if the issue was not resolved, the base will sound again.

Example of snoozing a base notification 


Turning off monitoring

We recommend that you charge the Sock whenever not monitoring, but if you ever want to turn off monitoring, press and hold the Base Station until the light ring goes out and you hear a chirp. A short press will turn on the Base Station again.


Did this article help to solve your issue? Please give us a rating below!

Additional articles that may help as well.

Smart Sock 3: What Should I Do if I get a Red Notification?

Smart Sock 3 Fit and Placement: How to Get Readings

Smart Sock 3: All the Base Station colors

Was this article helpful?
118 out of 144 found this helpful