Smart Sock 2

App and Device Options

• Smart Sock 2: Which App do I need?
• Re-download iOS Care App (US/CA Only)

Common Questions

• Caring for your Smart Sock 2 and Avoiding Red Marks
• Smart Sock 2: Cleaning and Caring for your Fabric Sock
• Smart Sock 2: Sensor Charging Issues
• Smart Sock 2: App Searching for Base Station
• No Live Readings
• Smart Sock and Base Station App Status

Notifications: Red

• Red Notifications
• What Should I Do If I Get a Red Notification?
• Preventing False Red Notifications
• Flashing Red Base Station

Setup Help: General

• Owlet Smart Sock User Manual
• iOS Setup Instructions
• Android Setup Instructions
• Base Station Is Giving a Yellow Notification (Flashing Light/Song) During The Setup Process

Setup Help: Connectivity

• Smart Sock 2: Base Station Won't Connect to Wi-Fi
• Unable to Register Base Station
• Connecting to Wi-Fi Using a Computer
• Cannot See the Owlet WiFi During Setup
• Verify Phone and Base Station are on the Same WiFi Network

Notifications: Blue, Yellow, Green, White

• Notifications: Yellow, Blue & Red
• The Base Station Is Giving a Yellow Notification (Flashing Light/Song)
• Yellow Notifications
• Blue Notifications
• Blinking & Slow Pulsing Green
• Base Station Color Solid White

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Notifications: General

• How do I Prevent False Notifications?
• Smart Sock 2: Test the Notifications on the Base Station
• Smart Sock 2: Adjust Notification Sensitivity

Sock Fit

• Smart Sock 2: Fit & Placement
• Check the Fit
• Examples of Poor Sock Fit

Sensors

• Pairing Your New Sock
• Smart Sock 2: Turn Off and Resetting the Sensor
• How to reset your medallion
• How to Charge the Smart Sock

Base Station

• Turning On/Off & Dimming
• Reset Wireless Network Credentials
• The Base Station Is Disconnected From The Internet
• What Does The Base Station Look Like During Normal Use?
• Do I Need to Keep the Base Station Plugged In When Not in Use?
• How Do I Reconnect My Smart Sock to the Base Station?

Additional Questions

• How Do I Store the Smart Sock
• Do I Need to Keep the Smart Sock Plugged in When Not in Use?
• How Long Does the Smart Sock Battery Last?
• Distance Between Your Phone and Smart Sock
• Seeing Dashes Instead of Readings
• No Readings When Baby is Wiggling

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