Follow

If The Smart Sock Battery Dies, Will My Base Station Still Notify Me?

If the Smart Sock battery dies, the Base Station will give you a Blue Notification letting you know it is no longer connected to the sock. The Smart Sock will not be able to get readings on your little one's foot after its battery dies, so none of the other notifications will still work.

 

Have more questions? Contact us! 

Australia
Customer Service, Tech Support, and App Chat Hours
Mon 7 am to 9 pmTues-Sat 1 am to 9 pm, and Sun 1 am to 6 pm AEST
Call us at +61 1800 731 665
 
Canada
Customer Service Hours
Mon-Fri 8:30 am to 5 pm PST
Call us at 1(866) 627-9690

Tech Support and App Chat Hours
Mon-Sun 7 am to 3 am MST
Call us at (844) 334-5330
 
United States
Customer Service, Tech Support, and App Chat Hours
Mon-Sun 7 am to 3 am MST
Call us at (844) 334-5330
Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request

Comments

Powered by Zendesk