Smart Sock 2 Setup and Troubleshooting

Top Troubleshooting Articles

• Sensor Charging Issues
• App Searching for Base Station
• What Should I Do If I Get a Red Notification?
• Excessive Yellow Notifications
• Cleaning and Caring for your Fabric Sock

First Time Setup

• Owlet Smart Sock User Manual
• iOS Setup Instructions
• Android Setup Instructions
• Base Station Won’t Connect to WiFi
• Cannot See the Owlet WiFi During Setup
• Connecting to Wi-Fi Using a Computer

See all 11 articles

Sensor and Sock-fit Troubleshooting

• Smart Sock Fit & Placement
• Check the Fit
• Examples of Poor Sock Fit
• Pairing Your New Sock
• Reset/Turn Off The Smart Sock
• How to Charge the Smart Sock

Base Station Troubleshooting

• Turning On/Off & Dimming
• Reset Wireless Network Credentials
• The Base Station Is Disconnected From The Internet
• Smart Sock and Base Station App Status (Connected to App)

Notifications

• The Base Station Is Giving a Yellow Notification (Flashing Light/Song)
• Yellow Notifications
• Flashing Yellow Base Station
• Blue Notifications
• The Base Station is Giving a Blue Notification (Flashing Light/Song)
• Flashing Blue Base Station

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App Troubleshooting

• No Live Readings
• Seeing Dashes Instead of Readings
• No Readings When Baby is Wiggling
• Movement Detection
• Looking for the Old Owlet App? Let’s get updated!
• Troubleshooting Error Messages in the New App

See all 7 articles