Smart Sock 2 Setup and Troubleshooting

Top Troubleshooting Articles

• Smart Sock 2: Sensor Charging Issues
• Smart Sock 2: App Searching for Base Station
• What Should I Do If I Get a Red Notification?
• Excessive Yellow Notifications
• Smart Sock 2: Cleaning and Caring for your Fabric Sock

First Time Setup

• Owlet Smart Sock User Manual
• iOS Setup Instructions
• Android Setup Instructions
• Smart Sock 2: Base Station Won't Connect to Wi-Fi
• Connecting to Wi-Fi Using a Computer
• Cannot See the Owlet WiFi During Setup

See all 11 articles

Sensor and Sock-fit Troubleshooting

• Smart Sock 2: Turn Off and Resetting the Sensor
• Smart Sock Fit & Placement
• Caring for your Smart Sock 2 and Avoiding Red Marks
• Check the Fit
• Examples of Poor Sock Fit
• Pairing Your New Sock

See all 7 articles

Base Station Troubleshooting

• Turning On/Off & Dimming
• Reset Wireless Network Credentials
• The Base Station Is Disconnected From The Internet

Notifications

• The Base Station Is Giving a Yellow Notification (Flashing Light/Song)
• Yellow Notifications
• Flashing Yellow Base Station
• Blue Notifications
• The Base Station is Giving a Blue Notification (Flashing Light/Song)
• Flashing Blue Base Station

See all 14 articles

App Troubleshooting

• No Live Readings
• Seeing Dashes Instead of Readings
• No Readings When Baby is Wiggling
• Movement Detection
• Troubleshooting Error Messages in the New App
• Smart Sock and Base Station App Status