Owlet Cam Wi-Fi Essentials

A Wi-Fi connection is essential for the Cam to stream video. This article covers basic how-tos such as setting up Wi-Fi, changing Wi-Fi networks, and a few important FAQs.

Fix WiFi issues with our self-service app!

Diagnose and troubleshoot WiFi with our support partner RouteThis Helps. Check out WiFi Cam Self Help Tool, to find out more about how the RouteThis app can help fix problems with WiFi, setup, and video quality. Available only in the US and Canada.

Initial Wi-Fi Setup

When setting up Cam for the first time navigate to your account in the Owlet app, scroll down and select “Add device”. Follow the on-screen instructions.

When pairing your camera with the Owlet app, the app will ask you for your network name and password. This information will be securely transformed into a QR code. You will show this QR code from your phone’s screen, to the lens of the camera. This will allow your Owlet Cam to connect to your home Wi-Fi. 

See our other articles on QR code not scanning and Cam not in pairing mode if more support is needed.

Changing Cam Wi-Fi Connection

Occasionally you may want to connect to other Wi-Fi networks. The Owlet Cam will remember up to the 5 most recent Wi-Fi connections. When moving between one of these 5 connections the Cam should automatically reconnect to Wi-Fi. If you have connected to more than 5 networks you will need to go through the connection process again to reconnect to the Wi-Fi network.

To connect the Cam to a Wi-Fi network go to the home screen in the Owlet app, scroll down to the camera section and click on the gear icon in the upper right corner. From here select “Wi-Fi” from the Owlet Cam Settings menu and follow the instructions.

Things to keep in mind

  • The Owlet Cam requires a Wi-Fi upload and download speed of at least 2 Mbps Wi-Fi speed. Check your Wi-Fi speed here.
  • To protect the privacy and security of your family, only connect your Cam to secure Wi-Fi networks that you trust. Ensure your router settings allow the devices connected to your Wi-Fi network to communicate with each other. 
  • Make sure your router is in an area where it can provide an adequate signal to the Cam.
  • If you get an error code during Cam setup, don’t worry. The most common error code is OC01, which usually indicates a connectivity issue and is easy to address. Click here for more information on the OC01 error code.
Was this article helpful?
13 out of 74 found this helpful
Have more questions? Submit a request