To perform a hard reset of your medallion, please follow these steps:
- Close your Owlet Pregnancy App.
- Place the medallion in the charging station
- Find the small button on the back of the charger above the Owlet owl.
- Use your fingernail to press the button 6 times quickly (within 10 seconds). You have to push pretty hard and each time you push you should feel a click.
- The lights will change to purple briefly (~5s) indicating it is doing a factory reset.
- Once the medallion lights up white, it is ready to pair with the app.