Excessive Yellow Notifications


Possible Causes

The sock is not getting a good read.

  • Wrong sized sock. Review our Sock Fit Guide here.
  • Incorrect placement of the sock on foot
    • Sock Sensor positioned incorrectly on foot (Bottom of the right foot, top of the left)
    • Foot not fully inserted into sock
    • Sock not fitting snuggly enough
  • Incorrect placement of the electronics within the sock
  • Ambient light too bright

If you are using the monitor with twins, the sensor may have inadvertently connected with both base stations.


Possible Solutions

  • Adjust Sock Placement
    • Make sure baby’s toes go all the way to the edge of the sock (feel the toes right on the end, esp. the pinkie toe)
    • Make sure sock is snug - adjust the back strap and bottom strap to obtain a snug fit.
  • Adjust electronics within the sock
    • Make sure sensors are centered in the windows of the sock
    • Make sure the round head of the electronics are fully inserted into the sock and held in place
  • The sock is intended for night-time use, during naps or other times with greater ambient light, keep the sock under a blanket or remove the baby/sock from direct sunlight.

If you are still unable to resolve the problem, please email us at contact@owletcare.com and we'll be happy to assist you further.

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