Your Owlet Cam can experience power interruptions or WiFi disconnections. This can prevent the temperature and humidity readings from displaying correctly, or at all.
The temperature or humidity is not displaying
Most temperature and humidity issues are resolved by a quick power cycling of your Cam. To power cycle your Cam:
- Disconnect the power cable from the Owlet Cam for 3-5 minutes.
- Reconnect the power cable to the Cam.
- If the temperature or humidity aren't displaying now, check your Cam cable. Is it firmly connected to the wall?
- If the wall connection is snug, try using a different power outlet.
If this is not solving the issue, please email Customer Care (contact@owletcare.com).
Inaccurate temperature readings
The Owlet Cam's thermostat is located inside the USB cable so if the temperature sensor isn't providing accurate readings, that is likely the source. Try to:
- Keep the thermostat section in contact with the same ambient air as your child to get the most accurate readings.
- Keep the cord away from either too-cool locations or heat sources as this causes misleading readings. If you believe the cable to be faulty, please email Customer Care (contact@owletcare.com).
Temperature and humidity sensor parameters
The Owlet Cam has a built-in temperature and humidity sensor that displays the temperature in Fahrenheit or Celcius, and the humidity as a percentage. This is located on the Owlet Cam's home screen. No more guessing whether the baby’s room might be too hot or too cold. Here's a breakdown of the Cam temperature and Humidity sensor parameters:
The Cam live view page interprets the room as comfortable or uncomfortable using these ranges:
|
Range
|
Temperature
|
Humidity
|
|
Comfortable |
Between |
Between
|
|
Uncomfortable |
Below 60F or 16°C |
Below 10% |
How do I switch temperature between Fahrenheit and Celsius?
To switch Fahrenheit or Celsius display:
- Tap on General in your iPhone settings.
- Tap on Language & Region.
- Tap the Temperature Unit button.
- Choose either Fahrenheit or Celsius.
