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Adjust Notification Sensitivity

Do you ever find yourself waking up in the middle of the night to a Yellow or Blue Notification and just turning off the base station so you can go back to bed?

If so, this feature is for you! It is much safer to reduce the sensitivity of Yellow and Blue Notifications than to turn off your monitor for hours at a time.

This is how you do it:

 

1. Click on the menu icon (three lines in the bottom right corner of the app)

 

2. Then click on Settings within the Menu

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3. Select Base Station Preferences

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Once within the Base Station Preferences page, you can lower the sensitivity of Blue and Yellow Notifications. You can NOT lower the sensitivity of Red Notifications. You can set Blue and Yellow Notifications to Sound Off, Low, or Default.


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To lower the sensitivity, just click low. As you do this you will see a disclaimer. Don’t let this scare you. It is better to turn your Blue or Yellow Notifications to low than to turn your Owlet off. This does not affect the accuracy of the Owlet and it will still notify you if there is a red notification. It only delays the blue or yellow notifications, giving it enough time to reconnect or get a better reading before notifying you about it.

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Have more questions? Contact us! 

Australia
Customer Service, Tech Support, and App Chat Hours
Mon 7 am to 9 pmTues-Sat 1 am to 9 pm, and Sun 1 am to 6 pm AEST
Call us at +61 1800 731 665
 
Canada
Customer Service Hours
Mon-Fri 8:30 am to 5 pm PST
Call us at 1(866) 627-9690

Tech Support and App Chat Hours
Mon-Sun 7 am to 3 am MST
Call us at (844) 334-5330
 
United States
Customer Service, Tech Support, and App Chat Hours
Mon-Sun 7 am to 3 am MST
Call us at (844) 334-5330


 

 

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