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How do I know which iOS operating system I'm running?

To find which operating system you're using on your compatible iOS device:

1. Go to Settings 

 

2. Click on General

 

3. Click on About

 

4. Look for Version

 

Anything below 8.0 will need to be updated.  (Instructions for updating your iOS operating system)

**If you do not have one of the compatible devices, you will not be able to update to iOS 8.0 or higher.

Click here for instructions for using the product without a mobile app.

 

Have more questions? Contact us! 

United States
Customer Service and App Chat: (844) 334-5330 available Monday-Sunday 7 am to 3 am MST
 
Australia
Customer Service and App Chat: 1800 731 665 available Monday 7:00 am to 9:00 pmTuesday through Saturday 1:00 am to 9:00 pm, and Sunday 1:00 am to 6:00 pm AEST
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