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5G vs 2.4G Wireless Internet

To verify you have an available (and appropriate) wireless network, start by opening your phone's "settings", and click on "Wi-Fi".

 

 

Under your Wi-Fi, look for your home network(s)

     

The Owlet Base Station can not connect to a 5G network. (You must also verify when using the Owlet Baby Monitor that your phone is also on the same network, i.e. not a 5G network.

**If only a 5G network is available, you will not be able to connect your Base Station to your wireless network.

 

Have more questions? Contact us! 

Customer Service: (844) 334-5330 available Monday-Saturday 7 am to 9 pm MST
App Chat: Monday-Saturday 9 pm to 12 midnight
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