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Force an app to close

If You Have An Apple Device:

If the Owlet App is unresponsive, but your iPhone, iPad, or iPod touch still reacts to regular commands outside of the frozen app, you can close the frozen app as follows:

 

 The following instructions are from https://support.apple.com/en-us/HT201330

View your open apps

Double-click the Home button to see your most recently used apps.

 

 

Find the app to close

Swipe right or left to find the app that you want to close.        

 

 

Swipe up to close

Swipe up on the app's preview to close the app.

 

 
 
 
If You Have An Android Device:
 
If the Owlet App is unresponsive, but your Android device still reacts to regular commands outside the frozen app, you can close the frozen app as follows:

From your Home Screen, press the rectangular button that will show the list of currently open apps. 

Find the Owlet App and swipe to the side on it to close it completely.

 

 

Once You have Force Closed the app, wait a few seconds and then open it back up to re-launch.

 

 

Have more questions? Contact us! 

Customer Service: (844) 334-5330 available Monday-Saturday 7 am to 9 pm MST
App Chat: Monday-Saturday 9 pm to 12 midnight
 
 
 
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