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What Does A Red Notification Mean?

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Red Notifications indicate a low oxygen level, or a low or high heart rate, compared to expected levels for a healthy infant. 

 

If you are getting Red Notifications and believe they are false, please see our Tech Support Article on the topic here:

The Base Station Is Giving A Red Notification (Flashing Light/Alarm Sounding)

 

**The Smart Sock has been calibrated specifically for a healthy infant and is not intended for use on infants with medical conditions, older children or adults.

 

Have more questions? Contact us! 

Customer Service: (844) 334-5330 available Monday-Saturday 7 am to 9 pm MST
App Chat: Monday-Saturday 9 pm to 12 midnight
 
 
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