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Reset Wireless Network Credentials

With the Base Station plugged in, press both the main Base Station button and the small button at the same time for 10 seconds to hard reset the Base Station - this will clear all past wireless network credentials.  

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Repeat the regular steps to connect to Wi-Fi. 

 

Have more questions? Contact us! 

Customer Service: (844) 334-5330 available Monday-Saturday 7 am to 9 pm MST
App Chat: Monday-Saturday 9 pm to 12 midnight
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