What Does A Blue Notification Mean?



Blue Notifications indicate a Bluetooth disconnection between the Smart Sock and the Base Station.



This can be because:

  1. The baby is no longer in range of the Base Station
  2. A person (holding the baby) or other object is blocking the Bluetooth signal
  3. The Base Station is set too far from the baby's crib
  4. Smart Sock Electronics battery is critically low or has died 


If you are receiving Blue Notifications and want to find out why, please see out Tech Support article on the topic here:

The Base Station Is Giving A Blue Notification (Flashing Light/Song)


** When the Base Station is "tapped" to disable monitoring, ALL notifications are disabled (including Red).


Have more questions? Contact us! 

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Customer Service and App Chat: (844) 334-5330 available Monday-Sunday 7 am to 3 am MST
Customer Service and App Chat: 1800 731 665 available Monday 7:00 am to 9:00 pmTuesday through Saturday 1:00 am to 9:00 pm, and Sunday 1:00 am to 6:00 pm AEST
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