Notifications (Yellow, Blue, Red)

If you are receiving unexplained alerts on the app, review what to do for the appropriate alert:

Yellow Notifications

Blue Notifications

Red Notifications


If you have gotten notifications in the app when there wasn't a notification coming through the base, exit the app, Force the App to Close, and then re-enter the app. This would be due to a refreshing error with the app pinging the cloud-based servers.


Have more questions? Contact us! 

Customer Service: (844) 334-5330 available Monday-Saturday 7 am to 9 pm MST
App Chat: Monday-Saturday 7 am to 12 midnight MST




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