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Notifications (Yellow, Blue, Red)

If you are receiving unexplained notifications on the app, review what to do for the appropriate alert:

Yellow Notifications

Blue Notifications

Red Notifications

 

If you have gotten notifications in the app when there wasn't a notification coming through the base, exit the app, Force the App to Close, and then re-enter the app. This would be due to a refreshing error with the app pinging the cloud-based servers.

 

Have more questions? Contact us! 

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Mon-Fri 8:30 am to 5 pm PST
Call us at 1(866) 627-9690

Tech Support and App Chat Hours
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United States
Customer Service, Tech Support, and App Chat Hours
Mon-Sun 7 am to 3 am MST
Call us at (844) 334-5330

 

 

 

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