Notifications (Yellow, Blue, Red)

If you are receiving unexplained alerts on the app, review what to do for the appropriate alert:

Yellow Notifications

Blue Notifications

Red Notifications


If you have gotten notifications in the app when there wasn't a notification coming through the base, exit the app, Force the App to Close, and then re-enter the app. This would be due to a refreshing error with the app pinging the cloud-based servers.


Have more questions? Contact us! 

United States
Customer Service and App Chat: (844) 334-5330 available Monday-Sunday 7 am to 3 am MST
Customer Service and App Chat: 1800 731 665 available Monday 7:00 am to 9:00 pmTuesday through Saturday 1:00 am to 9:00 pm, and Sunday 1:00 am to 6:00 pm AEST




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