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The Base Station is Giving a Blue Notification (Flashing Light/Song)

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Possible Causes

Bluetooth disconnection between the sock and Base Station

  • The baby (and sock) is no longer in range of the Base Station.
  • The Base Station is set up too far from where the baby primarily sleeps.
  • A person or other object is blocking the Bluetooth signal.

Sock electronics battery is critically low or has died

 

Possible Solutions

  • If the baby is moved from where they primarily sleep, tap the base station to turn off alerts.  When the baby is back in range/ready for bed, tap the Base Station to turn notifications back on (light will turn back on).
  • If the baby is being fed or held, tap the base station to turn off notifications. When the baby is back in range/ready for bed, tap the Base Station to turn notifications back on (light will turn back on).






  • The Owlet monitor is NOT intended for use in co-sleeping scenarios. When the baby is back in range/ready for bed, tap the Base Station to turn alerts back on (light will turn back on).
  • Move the Base Station closer to where the baby is sleeping. The Base Station's range varies, like all radio emitting products, depending on location, home style, and building materials. If the Base Station gives a blue alert more than once, try moving it closer to where the baby sleeps. Some parents are able to use the Base Station from their night stand, while others keep the Base Station right in the baby's room (never place the Base Station within reach of the crib).

 

 

Have more questions? Contact us! 

Customer Service: (844) 334-5330 available Monday-Saturday 7 am to 9 pm MST
App Chat: Monday-Saturday 7 am to 12 midnight
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